How the shop runs

A one-chair suite runs on its calendar. This is what I ask, and what you can expect.

Booking and deposits

Book on the booking page: choose a service and a time and it is set. There is no deposit. You can also text me your name, the service and two times that work, and I will confirm one.

Walk-ins and the line

I take appointments only, one client at a time, so there is no list or board to sign. If I am running behind I will text you before your time.

Canceling and running late

Please tell me at least 24 hours before your time so someone else can have it. If you are running late, text me; I hold your time for 10 minutes, and after that I shorten the cut or ask you to rebook.

If you miss an appointment

If you miss a visit without a message, I will text you once. After a second missed visit, I ask that you reach out before booking again.

Children and companions

I cut ages 10 and up in this suite, and a parent stays in the room for anyone under 16. The room is small, so I ask that no more than one friend or family member comes along.

If you're not happy

Tell me within a few days and we will make it right. Send a photo if it helps, or book a short visit and I will fix the edges.

Tipping

Tips are welcome and never expected. Add one when you book or at the chair, in cash or on a card.